ACTIVE - Work in Progress 2019
UX Research
- QTS company background research
- Stakeholder interviews
- User interviews
- Usability Testing
- Information architecture - revised via TreeJack Testing
- Heuristic evaluation
- Planned and designed customer survey sent to over 500 QTS customers.
UX Research Documentation
- Product audit ( Realtime Board )
- User and Screen Flows
- Revised Site Map
- Map of Red Routes
- Empathy maps ( from User Interviews )
UX Design Documentation
- Agile design process / Story-based design
- Facilitating brainstorm sessions and sketching on whiteboard / Paper / Post-It Notes.
- Over 60 Wireframes to be produced in Sketch (Mac), responsively designed for Mobile, Tablet, and Desktop.
- Rapid Prototyping during design phase
Client Presentations
- Keynote presentation with key findings and opportunities.
- Collect feedback and make changes based on client request.
